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The new child helpline in Bosnia and Herzegovina

09/04/07 — A national child helpline, 'Mali Telefon', has recently been set up in Bosnia and Herzegovina, partly thanks to a financial contribution from Kinderpostzegels. The child helpline is an initiative of the association 'Women in B & H', or 'Udruenja "ENA BIH"' from Mostar. The child helpline is open from 9am to 9pm every day and volunteers answer the questions that come in. The reason for setting up the child helpline is that children in this country are frequently confronted with violence. They often do not know how they should react to it. There is little information available for them and they are frightened of seeking help from others.

The volunteers have been trained by experienced workers at the Child helpline in Croatia. In addition, they can make use of the Croatian Child helpline manual. The regular training of new volunteers ensures that the child helpline can be continued. An adjunct to the introduction of the new child helpline has been the distribution of the relevant promotion material.

Kinderpostzegels has been involved with the setting up of child helplines in the past, e.g. in India, Poland, Rumania, Lithuania, Slovenia and Aruba. In the Netherlands, Kinderpostzegels has frequently supported the child helpline, from its beginning to the present day.

Projectvoorbeeld Nederland

Nikita (11): Door mijn spierziekte ben ik erg onzeker. Gelukkig krijg ik hulp van mijn mentor, ook bij mijn huiswerk.